1. Our Chat Helper

Our website includes a chat helper that answers common questions about pricing, hours, booking, and payments using pre-written responses matched to keywords. It is not artificial intelligence — it doesn't learn, doesn't make decisions, and doesn't remember you.

2. No Automated Decisions

No part of our service — pricing, booking, refunds, or anything else — is decided by AI or automated systems. A real person handles everything.

3. Your Information

Anything you type into the chat helper stays in your browser. If you choose to email or call us, that's between you and us, handled under our Privacy Policy.

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